Shipping Policy
Shipping Information
At Montag Store, we strive to deliver your orders quickly and securely across Egypt.
Processing Time
- Orders are processed within 1 business day after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Cairo & Giza: 1–3 business days.
- Other Governorates: 2–5 business days.
- Delivery times may vary during holidays, sales periods, or due to courier delays.
Shipping Fees
- Shipping fees are calculated at checkout based on the delivery location and product size.
- Free shipping promotions may apply to selected products or orders.
Order Tracking
- Once your order has been shipped, you may receive tracking information through the courier service when available.
Delivery Conditions
- Please ensure that the shipping address and contact information are correct before completing your order.
- Montag Store is not responsible for delays caused by incorrect customer information.
Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 24 hours of receiving the shipment.
- Supporting photos may be required to process claims.
Contact Information
For any shipping inquiries, please contact us:
Email: sales@montagstore.com
Phone: +20 109 004 0022
OUR MISSION
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OUR STORIES
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OUR APPROACH
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OUR PHILOSOPHY
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